Consultation Process

What to expect at EDFC, from your first call through assessment, diagnosis, treatment and preventing the next ulcer.

Elegance Diabetic Foot & Ulcer ClinicFROM WOUNDS TO WELLNESS

At EDFC, every patient receives a structured assessment to identify why the wound developed, why it is not healing and what can be done to protect the foot. Our aim is not simply to dress the wound, but to control infection, improve circulation, reduce pressure, correct underlying foot problems and prevent recurrence.

The Process at a Glance

Step 1

Connect With EDFC

Call, WhatsApp or book an appointment. Share a wound photograph when requested.

Step 2

Complete Foot Assessment

We assess the wound, infection, nerves, circulation, foot pressure, deformity and footwear.

Step 3

Diagnosis and Risk Plan

You receive a clear risk assessment and personalised limb preservation plan. Additional tests may be advised.

Step 4

Treatment

Treatment may include wound care, debridement, infection control, offloading, vascular care or reconstructive surgery.

Step 5

Healing Monitoring

Regular measurements, photographs, dressings and treatment adjustments help us monitor progress.

Step 6

Recurrence Prevention

Foot screening, safe foot care, customised footwear, pressure correction and scheduled follow up help protect the foot.

Seek urgent care first if there is fever, rapidly increasing swelling or redness, pus, foul smell, blackening of the toe or foot, severe pain, confusion or sudden weakness. These need attention the same day.

The EDFC Consultation and Treatment Process

Appointment and Initial Guidance

Call or WhatsApp EDFC to book an appointment. You may be asked to share a clear photograph of the wound and briefly describe your symptoms.

Patients with fever, rapidly increasing swelling or redness, pus, foul smell, blackening of the toe or foot, severe pain, confusion or sudden weakness should seek urgent medical attention.

Registration and Medical History

Our team records:

  • Patient's name, age and contact details
  • Duration and control of diabetes
  • Duration and possible cause of the wound
  • Previous dressings, antibiotics, operations or hospital admissions
  • Existing heart, kidney, vascular or neurological problems
  • Current medicines, allergies and previous reports
  • History of smoking, previous ulcer or amputation

Complete Foot and Wound Assessment

The wound is examined for:

  • Site, size, depth and tissue condition
  • Pus, discharge, smell and signs of infection
  • Dead tissue, callus or exposed tendon, joint or bone
  • Undermining, sinus formation and surrounding swelling
  • Foot deformity and abnormal pressure points
  • Possible bone infection
  • Photographic documentation for future comparison

Both feet may be examined even when the wound is present on only one foot.

Nerve, Circulation and Biomechanical Assessment

Depending on the condition, the assessment may include:

  • Monofilament or biothesiometer testing for neuropathy
  • Foot pulses and handheld Doppler examination
  • ABI, TBI or other circulation tests
  • Foot pressure analysis or podoscan
  • Footwear and walking pattern assessment
  • Evaluation for Charcot foot, deformity and pressure imbalance

Necessary Investigations

Not every patient requires every investigation. The doctor may advise:

  • Blood glucose and HbA1c
  • Complete blood count, kidney function and infection markers
  • Wound tissue or pus culture when clinically indicated
  • Foot X ray
  • Arterial or venous Doppler
  • ABI, TBI or TcPO2
  • MRI, CT angiography or other advanced investigations when required

Diagnosis and Risk Classification

The doctor explains:

  • The likely cause of the wound
  • Whether neuropathy, poor circulation, infection or pressure is involved
  • Whether bone or deeper structures may be affected
  • The possibility of healing and recurrence
  • The risk to the toe, foot or limb
  • Whether treatment can be managed through OPD, daycare admission, hospital admission or urgent referral

EDFC may use a colour coded risk system to make the urgency understandable:

Green Foot at risk but no active ulcer or major infection
Yellow Stable ulcer requiring structured treatment and regular follow up
Red Infection, deep wound, poor circulation or rapidly worsening condition requiring urgent intervention
Black Gangrene, severe infection or critical limb threat requiring emergency limb saving treatment

Personalised Treatment Plan

The patient and family receive a written or clearly explained plan covering:

  • Infection control
  • Circulation and vascular management
  • Removal of pressure from the wound
  • Debridement and wound bed preparation
  • Appropriate dressing or negative pressure wound therapy
  • Diabetes and general medical optimisation
  • Nutrition and lifestyle support
  • Surgical treatment, if required
  • Expected follow up schedule
  • Approximate treatment stages and financial estimate

The initial assessment and provisional plan can often be completed during the first visit. Some decisions may require investigation reports or consultation with other specialists.

Starting Treatment

Depending on the diagnosis, treatment may include:

  • Wound cleaning and debridement
  • Drainage of pus or abscess
  • Appropriate dressings
  • Antibiotics for clinically infected wounds
  • Offloading using felt, footwear, walker, cast or customised devices
  • Callus and pressure point management
  • Negative pressure wound therapy
  • Vascular consultation or revascularisation
  • Skin grafting, flap coverage or reconstructive surgery
  • Tendon balancing, bone correction or internal offloading surgery
  • Minor or major amputation only when tissue cannot be safely preserved

Whenever medically possible, the EDFC team follows a limb preservation approach.

Counselling, Consent and Cost Discussion

Before a procedure or surgery, the doctor explains:

  • The purpose of the proposed treatment
  • Available alternatives
  • Possible benefits and limitations
  • Risks and possible complications
  • Expected treatment duration
  • Need for admission or anaesthesia
  • Estimated cost and follow up requirements

Treatment is started after the patient or authorised family member understands the plan and provides consent.

Follow Up and Healing Monitoring

At follow up visits, the team may:

  • Measure and photograph the wound
  • Check for infection or deterioration
  • Perform debridement
  • Change the dressing plan
  • Review culture and investigation reports
  • Modify antibiotics when necessary
  • Check circulation and pressure relief
  • Review offloading compliance
  • Adjust the treatment plan according to progress

The frequency of visits depends on wound severity. A patient may need review within 24 to 72 hours, weekly, or at another interval decided by the doctor.

Wound Closure and Rehabilitation

After infection control and wound preparation, closure may occur through:

  • Natural healing
  • Delayed wound closure
  • Skin grafting
  • Local or free flap reconstruction
  • Corrective foot surgery
  • Appropriate amputation and rehabilitation when unavoidable

Healing time varies with wound depth, infection, circulation, blood sugar control, kidney function, nutrition, pressure relief and treatment compliance. No ethical clinic can guarantee a particular healing time or complete limb salvage in every case.

Prevention of Recurrence

After healing, the patient receives a prevention plan that may include:

Our goal is not only to heal the present wound, but also to reduce the chance of another ulcer.

Where This Approach Comes From

This process follows current principles that diabetic foot care should assess neuropathy, infection, circulation and mechanical pressure rather than the wound alone, and should use multidisciplinary care when needed, in line with the IWGDF 2023 guidelines and the ADA Standards of Care in Diabetes.

Frequently Asked Questions

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Have a concern about your feet?

Send us a photo on WhatsApp or book a consultation with Dr. Ashutosh Shah.

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