Consultation Process
What to expect at EDFC, from your first call through assessment, diagnosis, treatment and preventing the next ulcer.
At EDFC, every patient receives a structured assessment to identify why the wound developed, why it is not healing and what can be done to protect the foot. Our aim is not simply to dress the wound, but to control infection, improve circulation, reduce pressure, correct underlying foot problems and prevent recurrence.
The Process at a Glance
Connect With EDFC
Call, WhatsApp or book an appointment. Share a wound photograph when requested.
Complete Foot Assessment
We assess the wound, infection, nerves, circulation, foot pressure, deformity and footwear.
Diagnosis and Risk Plan
You receive a clear risk assessment and personalised limb preservation plan. Additional tests may be advised.
Treatment
Treatment may include wound care, debridement, infection control, offloading, vascular care or reconstructive surgery.
Healing Monitoring
Regular measurements, photographs, dressings and treatment adjustments help us monitor progress.
Recurrence Prevention
Foot screening, safe foot care, customised footwear, pressure correction and scheduled follow up help protect the foot.
The EDFC Consultation and Treatment Process
Appointment and Initial Guidance
Call or WhatsApp EDFC to book an appointment. You may be asked to share a clear photograph of the wound and briefly describe your symptoms.
Patients with fever, rapidly increasing swelling or redness, pus, foul smell, blackening of the toe or foot, severe pain, confusion or sudden weakness should seek urgent medical attention.
Registration and Medical History
Our team records:
- Patient's name, age and contact details
- Duration and control of diabetes
- Duration and possible cause of the wound
- Previous dressings, antibiotics, operations or hospital admissions
- Existing heart, kidney, vascular or neurological problems
- Current medicines, allergies and previous reports
- History of smoking, previous ulcer or amputation
Complete Foot and Wound Assessment
The wound is examined for:
- Site, size, depth and tissue condition
- Pus, discharge, smell and signs of infection
- Dead tissue, callus or exposed tendon, joint or bone
- Undermining, sinus formation and surrounding swelling
- Foot deformity and abnormal pressure points
- Possible bone infection
- Photographic documentation for future comparison
Both feet may be examined even when the wound is present on only one foot.
Nerve, Circulation and Biomechanical Assessment
Depending on the condition, the assessment may include:
- Monofilament or biothesiometer testing for neuropathy
- Foot pulses and handheld Doppler examination
- ABI, TBI or other circulation tests
- Foot pressure analysis or podoscan
- Footwear and walking pattern assessment
- Evaluation for Charcot foot, deformity and pressure imbalance
Necessary Investigations
Not every patient requires every investigation. The doctor may advise:
- Blood glucose and HbA1c
- Complete blood count, kidney function and infection markers
- Wound tissue or pus culture when clinically indicated
- Foot X ray
- Arterial or venous Doppler
- ABI, TBI or TcPO2
- MRI, CT angiography or other advanced investigations when required
Diagnosis and Risk Classification
The doctor explains:
- The likely cause of the wound
- Whether neuropathy, poor circulation, infection or pressure is involved
- Whether bone or deeper structures may be affected
- The possibility of healing and recurrence
- The risk to the toe, foot or limb
- Whether treatment can be managed through OPD, daycare admission, hospital admission or urgent referral
EDFC may use a colour coded risk system to make the urgency understandable:
Personalised Treatment Plan
The patient and family receive a written or clearly explained plan covering:
- Infection control
- Circulation and vascular management
- Removal of pressure from the wound
- Debridement and wound bed preparation
- Appropriate dressing or negative pressure wound therapy
- Diabetes and general medical optimisation
- Nutrition and lifestyle support
- Surgical treatment, if required
- Expected follow up schedule
- Approximate treatment stages and financial estimate
The initial assessment and provisional plan can often be completed during the first visit. Some decisions may require investigation reports or consultation with other specialists.
Starting Treatment
Depending on the diagnosis, treatment may include:
- Wound cleaning and debridement
- Drainage of pus or abscess
- Appropriate dressings
- Antibiotics for clinically infected wounds
- Offloading using felt, footwear, walker, cast or customised devices
- Callus and pressure point management
- Negative pressure wound therapy
- Vascular consultation or revascularisation
- Skin grafting, flap coverage or reconstructive surgery
- Tendon balancing, bone correction or internal offloading surgery
- Minor or major amputation only when tissue cannot be safely preserved
Whenever medically possible, the EDFC team follows a limb preservation approach.
Counselling, Consent and Cost Discussion
Before a procedure or surgery, the doctor explains:
- The purpose of the proposed treatment
- Available alternatives
- Possible benefits and limitations
- Risks and possible complications
- Expected treatment duration
- Need for admission or anaesthesia
- Estimated cost and follow up requirements
Treatment is started after the patient or authorised family member understands the plan and provides consent.
Follow Up and Healing Monitoring
At follow up visits, the team may:
- Measure and photograph the wound
- Check for infection or deterioration
- Perform debridement
- Change the dressing plan
- Review culture and investigation reports
- Modify antibiotics when necessary
- Check circulation and pressure relief
- Review offloading compliance
- Adjust the treatment plan according to progress
The frequency of visits depends on wound severity. A patient may need review within 24 to 72 hours, weekly, or at another interval decided by the doctor.
Wound Closure and Rehabilitation
After infection control and wound preparation, closure may occur through:
- Natural healing
- Delayed wound closure
- Skin grafting
- Local or free flap reconstruction
- Corrective foot surgery
- Appropriate amputation and rehabilitation when unavoidable
Healing time varies with wound depth, infection, circulation, blood sugar control, kidney function, nutrition, pressure relief and treatment compliance. No ethical clinic can guarantee a particular healing time or complete limb salvage in every case.
Prevention of Recurrence
After healing, the patient receives a prevention plan that may include:
- Daily self examination of both feet
- Regular diabetic foot screening
- Medical pedicure and safe nail care
- Callus management
- Customised insoles or diabetic footwear
- Foot pressure reassessment
- Sugar control guidance
- Walking and activity instructions
- Scheduled follow up examinations
Our goal is not only to heal the present wound, but also to reduce the chance of another ulcer.
Where This Approach Comes From
This process follows current principles that diabetic foot care should assess neuropathy, infection, circulation and mechanical pressure rather than the wound alone, and should use multidisciplinary care when needed, in line with the IWGDF 2023 guidelines and the ADA Standards of Care in Diabetes.
Frequently Asked Questions
EDFC provides assessment and treatment for:
- Diabetic foot ulcers and infections
- Non-healing wounds
- Swelling, cellulitis and abscesses
- Gangrene and limb-threatening conditions
- Corns, calluses, cracks and recurrent ulcers
- Neuropathy, burning or numbness
- Charcot foot and foot deformities
- Pressure injuries and bedsores
- Venous, arterial, traumatic and post-surgical wounds
- Footwear, insole and pressure-related problems
Patients without diabetes who have chronic or non-healing wounds may also consult EDFC.
You can call or WhatsApp EDFC to book an appointment. You may be asked to share:
- A clear photograph of the wound
- The duration of the problem
- Whether you have diabetes
- Your current city
- Any fever, swelling, pus, smell or blackening
A photograph helps with preliminary guidance but does not replace a physical examination.
Please bring:
- Recent blood-test reports, especially blood sugar and HbA1c
- Previous prescriptions
- A list of current medicines or insulin
- Wound-culture, X-ray, MRI, Doppler or angiography reports, if available
- Previous hospital or surgery discharge summaries
- Photographs showing how the wound has changed
- The footwear, insole, cast or walking device you currently use
- Identity proof and insurance documents, if applicable
- One responsible family member or caregiver, especially if you have difficulty walking or may require a procedure
No. Keep the existing dressing in place unless our team instructs you otherwise.
Do not apply turmeric, powder, toothpaste, herbal products, strong antiseptics or any new medicine over the wound before your visit.
Fasting is usually not required. Take your regular meals and medicines unless the clinic has specifically advised fasting.
Patients taking insulin should carry a light snack or glucose source. Do not stop insulin, blood thinners or any prescribed medicine without medical advice.
Please keep approximately 60 to 120 minutes for your first visit.
- Simple consultation: approximately 30 to 45 minutes
- Consultation with foot screening or investigations: approximately 60 to 120 minutes
- Consultation with wound assessment, debridement and dressing: approximately 90 to 150 minutes
- Emergency or complex wounds may require additional time
Waiting and treatment time can vary depending on the patient's condition and emergency cases.
Your visit generally follows this process:
- Registration
- Detailed medical and wound history
- Blood pressure and blood-sugar check, when required
- Foot and wound examination by the clinical team
- Nerve, circulation and pressure assessment
- Consultation with the doctor
- Necessary investigations
- Diagnosis and risk classification
- Dressing, debridement or immediate treatment, if required
- Treatment counselling and cost estimate
- Follow-up or procedure appointment
The team may ask about:
- Duration and control of diabetes
- How and when the wound started
- Previous ulcers or amputations
- Previous dressings, antibiotics, surgeries or hospital admissions
- Fever, swelling, pain, discharge or foul smell
- Heart, kidney, nerve or blood-circulation problems
- Smoking or tobacco use
- Current medicines and allergies
- Your daily activity, occupation and footwear
Please provide complete information, as these factors can influence wound healing.
The team may assess:
- Wound site, size and depth
- Type and amount of discharge
- Smell and condition of the surrounding skin
- Redness, swelling, pus or other signs of infection
- Dead tissue, slough or excessive callus
- Exposed tendon, joint or bone
- Sinus formation or undermining
- Foot deformity and abnormal pressure points
- Possibility of deeper infection or bone involvement
The wound may be measured and photographed with consent so that progress can be compared during future visits.
Diabetes and circulation problems can affect both feet even when the wound is present on only one side.
Examining both feet helps identify:
- Loss of sensation
- Reduced circulation
- Corns and calluses
- Cracks or fungal infection
- Foot deformity
- Areas at risk of developing another ulcer
Depending on your condition, the assessment may include:
- Monofilament testing
- Vibration-perception or biothesiometer testing
- Foot-pulse examination
- Handheld Doppler examination
- ABI or TBI
- TcPO2, when indicated
- Foot-pressure assessment or podoscan
- Walking-pattern and footwear assessment
- Evaluation for Charcot foot or deformity
Not every patient requires every test.
The doctor may advise:
- Blood glucose and HbA1c
- Complete blood count
- Kidney and liver function tests
- ESR, CRP or other infection markers
- Deep tissue, pus or wound culture when clinically indicated
- Foot X-ray
- Arterial or venous Doppler
- MRI for suspected deep infection or bone involvement
- CT angiography or other vascular imaging
- Additional tests based on your general health
The reason and expected cost of the investigation will be explained before proceeding.
The doctor may classify the condition using EDFC's colour-coded risk system:
- Green: Foot at risk but no active ulcer or major infection
- Yellow: Stable ulcer requiring planned treatment and regular follow-up
- Red: Deep wound, infection, poor circulation or rapidly worsening condition requiring urgent treatment
- Black: Gangrene, severe infection or critical limb threat requiring emergency limb-saving management
The doctor will also explain whether your condition can be treated through OPD, daycare, hospital admission or urgent referral.
In most cases, an initial diagnosis and provisional treatment plan can be provided during the first visit.
The plan may include:
- Infection control
- Wound cleaning and debridement
- Appropriate dressing
- Pressure relief or offloading
- Circulation assessment or vascular referral
- Blood-sugar and medical optimisation
- Nutrition advice
- Footwear or customised insole
- Surgery or reconstruction, when required
- Follow-up and dressing schedule
Some final decisions may require blood tests, imaging, culture reports or consultation with another specialist.
During dressing:
- The old dressing is removed carefully.
- The wound is examined, measured and photographed with consent.
- The wound is cleaned.
- Dead tissue or excessive callus may be removed when necessary.
- An appropriate dressing is selected according to the wound's depth, discharge, infection and surrounding skin.
- Pressure relief and walking instructions are provided.
- The next dressing or follow-up date is scheduled.
Different wounds require different dressings; one type of dressing is not suitable for every wound.
Routine wound cleaning and dressing usually cause mild or no discomfort, especially when sensation is reduced due to neuropathy.
Deep wounds, infected wounds or debridement may cause discomfort. Local anaesthesia, pain-relief medicine or other measures may be used when required.
When medically appropriate, treatment may begin during the first visit and can include:
- Wound cleaning
- Basic or advanced dressing
- Callus removal
- Debridement
- Pressure-relief advice
- Offloading
- Blood tests
- Antibiotic prescription for clinical infection
- Urgent drainage or admission when necessary
Advanced procedures, specialised investigations or surgery may need to be scheduled separately.
Most stable wounds can be treated on an outpatient basis. Admission or urgent surgery may be advised when there is:
- Rapidly spreading redness or swelling
- Abscess or severe infection
- Fever, weakness or systemic illness
- Blackening or gangrene
- Deep tissue, tendon, joint or bone involvement
- Poor circulation threatening the foot
- Uncontrolled diabetes or another serious medical condition
- Need for urgent drainage or extensive debridement
Being advised surgery does not automatically mean amputation. Surgery may involve drainage, debridement, removal of infected bone, skin grafting, flap coverage, pressure-correction surgery or reconstruction.
The cost depends on what your foot actually needs on the day. As an approximate guide:
- Consultation only: approximately Rs. 1,200
- Consultation with a basic foot assessment: approximately Rs. 1,700 to Rs. 3,200
- Consultation, assessment and wound dressing: usually approximately Rs. 2,200 to Rs. 6,200
These are indicative ranges, not fixed charges. The final expense depends on the wound's size, depth, infection, dressing material, investigations and any procedure required. The expected cost is explained to you before treatment begins.
Not always. The following may have separate charges:
- Removal of dead tissue or extensive debridement
- Drainage of pus or abscess
- Advanced wound-care materials
- Negative-pressure wound therapy
- Total-contact cast or other offloading devices
- Customised insoles or diabetic footwear
- Laboratory tests and imaging
- Medicines and injections
- Daycare procedures, anaesthesia or surgery
The need, available options and estimated expense will be explained before treatment.
The schedule depends on the wound and dressing material used.
- Some wounds may need daily dressing.
- Some advanced dressings may be changed every two to seven days.
- High-risk infections may require review within 24 to 72 hours.
- Stable, improving wounds may be reviewed weekly or as advised.
The team will provide a written or clearly explained dressing and follow-up schedule.
Dressing is only one part of wound treatment. Successful healing may also require:
- Infection control
- Adequate blood circulation
- Blood-sugar management
- Removal of dead tissue
- Pressure relief or offloading
- Appropriate footwear
- Good nutrition
- Treatment of swelling
- Correction of deformity or abnormal biomechanics
- Vascular or reconstructive surgery when required
Treating the cause of the wound is as important as covering the wound.
This depends on the ulcer's location, depth and severity. Some patients may walk only with a prescribed offloading device, while others may need restricted or non-weight-bearing activity.
Do not walk barefoot or continue using unsuitable footwear. Follow the walking instructions given by the doctor.
Antibiotics are prescribed when there is clinical evidence of infection. They are not automatically required for every ulcer.
When appropriate, a deep tissue, pus or bone sample may be collected to help select the correct antibiotic. Do not start, stop or change antibiotics without medical advice.
Healing time varies between patients and depends on:
- Wound size and depth
- Duration of the wound
- Infection or bone involvement
- Blood circulation
- Pressure on the wound
- Blood-sugar control
- Kidney and heart health
- Nutrition
- Smoking or tobacco use
- Treatment and offloading compliance
After assessment, the doctor will provide a realistic estimate and monitor the wound's progress. No ethical clinic can guarantee a fixed healing time.
No clinic can guarantee limb salvage in every case. EDFC makes every medically appropriate effort to control infection, preserve healthy tissue and prevent avoidable amputation.
In advanced infection, irreversible gangrene or life-threatening illness, removal of a toe or part of the limb may sometimes be necessary to protect the patient's life.
Home dressing may be allowed after the wound has been assessed and a clear plan has been provided.
The patient or caregiver should understand:
- How to clean the wound
- Which dressing material to use
- How frequently to change it
- How to protect the dressing from water and contamination
- Which warning signs require urgent review
Regular clinical review remains important even when dressing is performed at home.
Diabetic neuropathy can reduce pain sensation. Therefore, a deep or infected wound may cause little or no pain.
Even a small wound, blister, crack or black spot should be evaluated early.
Wound closure is not the end of treatment. The foot remains at risk of recurrence.
Your prevention plan may include:
- Daily examination of both feet
- Regular diabetic-foot screening
- Safe nail and skin care
- Medical pedicure
- Callus management
- Customised insoles or diabetic footwear
- Foot-pressure reassessment
- Blood-sugar management
- Walking and activity instructions
- Scheduled follow-up examinations
Our goal is to heal the present wound and reduce the chance of another ulcer.
Seek urgent medical help if you notice:
- Fever, chills, weakness or confusion
- Rapidly increasing redness or swelling
- Pus, foul smell or increasing discharge
- New black, blue, pale or cold areas
- Severe or suddenly increasing pain
- Rapid increase in wound size or depth
- Uncontrolled bleeding
- Very high or very low blood sugar
- Inability to walk or sudden foot deformity
Early assessment provides the best opportunity to control infection and protect the foot.
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Have a concern about your feet?
Send us a photo on WhatsApp or book a consultation with Dr. Ashutosh Shah.